Effective Date: June 2026
ServYou operates as a digital platform that connects customers with independent service providers. ServYou does not provide the services advertised on the platform and does not facilitate customer-to-provider payments.
Service providers may cancel their monthly subscription at any time through their account dashboard or by contacting ServYou support.
Cancellation will prevent future subscription renewals but will not automatically generate a refund for any current billing period already paid.
Providers will retain access to their subscription benefits until the end of the active subscription period.
Service bookings made through ServYou create a direct relationship between the customer and the selected service provider.
Customers may request booking cancellations directly from the service provider responsible for the booking.
Each independent service provider is responsible for establishing and communicating their own cancellation terms, rescheduling policies, service guarantees, and any applicable fees.
Customers are encouraged to review and confirm cancellation terms with the provider before the service appointment.
Because ServYou does not process or hold payments between customers and service providers:
ServYou does not issue refunds for cancelled services.
ServYou does not charge cancellation fees on behalf of providers.
ServYou does not mediate payment disputes relating to services rendered.
Any financial dispute arising from a service booking must be resolved directly between the customer and the service provider.
ServYou may assist in facilitating communication between customers and providers where necessary, but ServYou does not assume liability for service cancellations, missed appointments, service quality issues, or payment disputes.
For subscription-related account inquiries, please contact:
Email: support@servyou.co.za
Website: www.servyou.co.za
